How To Check Your Order Status
Go to https://www.us-mattress.com/order-status.html and complete the requested information. Our Order status page will show you one of the following:
- Processing: Your order has been submitted to the manufacturer for production.
- Manufacturing: Order is being produced at the manufacturing plant.
- Shipped: Your order has shipped from the manufacturer and is on its way to the delivery agent in your area. When your order status shows that your order has shipped it will also provide you a link directly to the delivery agent's website so you can track the shipping progress of your order.
Access to checking order status will not be available until your order has processed into our system and your order confirmation has been emailed to you.
You will also receive emails through each stage of progression. For more information regarding these emails, please read our article Receiving Status Updates.
For general information when you can expect delivery, please read our article Delivery - Where and When?.
If you have further questions regarding your order status, please contact us here.