How To Cancel A Furniture Order
Most items are ordered directly from the manufacturer where they quickly enter production and are shipped. Because we work diligently to make sure that your order is processed and sent to the manufacturer as soon as possible, orders may be canceled within 1 business day from when the order was placed. Any requests to cancel an order outside of 1 business day will be subject to our standard return policy. Please be advised that items with Express Delivery cannot be cancelled due to our fast processing and shipping times.
Order cancellation requests must be sent in writing to firstname.lastname@example.org. Once we are able to cancel your order, we will send you an email confirmation of the cancellation.
Refunds will be made to the original method of payment and will be processed within 3-5 business days. Please be advised that it could take your credit card company an additional 1-2 business days for your refund to be reflected on your billing statement.
If you need further assistance cancelling your order, please contact us here.