Can I Cancel My Order?
Any orders that can be stopped with the vendor will have no cancellation fee. Otherwise, return shipping charges will be incurred. Orders being shipped Express/Express Delivery must be cancelled before shipment. Custom mattresses by Corsicana cannot be cancelled.
To cancel an order, call us at (800)455-1052 Monday-Friday 9AM-6PM EST as soon as possible and request your order or items on your order be cancelled. Once you call us to request the cancellation we will then reach out to the manufacturer to request the order be cancelled. If the order is too far along in production the order will not be able to be cancelled without return shipping charges.
If your order can be cancelled, we will then process your refund back to your original method of payment. Be advised the refund process can take 3-5 business days. It can then take your credit card company an additional 1-2 business days for your refund to be reflected on your billing statement.
Please follow this link for further assistance: Cancelling or Changing My Order