Can I Cancel My Order?
Any orders that can be stopped with the vendor will have no cancellation fee. Otherwise, return shipping charges will be incurred. Orders shipping via Express Delivery must be cancelled before shipment. Custom mattresses by Corsicana cannot be cancelled.
To cancel an order, please send a request here as soon as possible and request your order or items on your order be cancelled. Once we receive your request, we will then reach out to the manufacturer to request the order be cancelled. Please note that if your order is too far along in production the order will not be able to be cancelled without return shipping charges.
If your order can be cancelled, we will then process your refund back to your original method of payment. Be advised the refund process can take 3-5 business days. It can then take your credit card company an additional 1-2 business days for your refund to be reflected on your billing statement.
If you need further assistance cancelling your order, please contact us here.